(You will have to enter your PIN.) How can I get cash with my card? Cash Back With Purchases at participating merchants such as grocery or convenience stores ATM Withdrawal 4 at any ATM Teller Withdrawal 4 at any bank or credit union How do I withdraw cash at an ATM? Insert or swipe your card and enter your 4-digit PIN Select Withdrawal from Checking Enter the amount to be withdrawn How do I get cash back with a purchase? When the authorization machine asks for credit or debit, select Debit Enter the 4-digit PIN Select Yes for cash back Enter the amount, press OKģ How do I get cash at a bank or credit union teller? You must know your available balance (the teller will not have access to this information) and ask for a cash withdrawal in the amount you wish to withdraw. Select Debit to get cash back with your purchase. When making a purchase, on the authorization machine, which selection (credit or debit) do I choose? Select Credit or Debit to make a purchase. It is important to know your account balance before making purchases. You can use it online, over the phone, at grocery stores, retail stores, restaurants, medical offices, etc. How do I make a purchase with my card? The card works much like other prepaid or debit cards. Future payments will be deposited automatically onto the initial card. Do I receive a new card every time a payment is made? No. Your card is not valid unless it s signed. Be sure to sign your name on the back of your card in ink. You cannot use the card until it has been activated. Bank Privacy Pledge What do I do after I receive the card? You must call Cardholder Services at or visit to activate the card and choose your PIN. What information or instructions come with the card? The card comes with: Instructions on how to activate the card The cardholder agreement, which discloses terms and conditions and the fee schedule A usage guide detailing where and how the card can be used The U.S. Bank Focus in the App Store or Google Play 3 Phone Call Cardholder Services at ATM Perform a balance inquiry at an ATM 4Ģ Getting the Card When the card is sent in the mail, what does the envelope look like? For security reasons, your card comes in a plain white windowed envelope. No more lost or stolen checks Safe Funds are FDIC insured and are protected by Visa Zero Liability 2 How do I check my balance? Online View account online at Text/ Sign up to receive free or text alerts when funds have been deposited to your account or when your balance gets low 3 Mobile Banking App Search for U.S. The Focus Card What are the advantages of having a Focus Card? Fast Your money is automatically deposited to your card account Save Time Easy and quick access to your funds without waiting in line to cash or deposit a check Convenient Make purchases anywhere debit cards are accepted, including retail stores, grocery stores, restaurants and pharmacies and withdraw cash at ATMs Secure No need to carry large amounts of cash Save Money No more going to a check casher Track Spending Account information and customer service 24 hours a day Extensive Benefits Enjoy the prestige and purchase protection given to Visa -branded cardholders, without a credit check 1 Reliable Receive your money on time. The amounts of purchases, bill payments or cash withdrawals are automatically deducted from the available balance on the card. You can also get cash back with purchases at participating merchants or withdraw cash at ATMs, banks or credit unions. How does the Focus Card work? Once funds are added to the card account, it can be used to make purchases, pay bills, and make online, phone or mail-order purchases. It is not a credit card, but works similarly to other debit cards. It provides an electronic option for receiving your pay. 1 Frequently Asked Questions What is the Focus Card? The Focus Card is a reloadable, prepaid debit card issued by U.S.
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